Privacy Policy

1.Information We Collect

Information You Provide to Us

We may collect information you voluntarily provide through our website, including when you:

• ●Submit a general contact form;
• ●Request information about our products or services;
• ●Submit a product quote request;
• ●Communicate with us by email, telephone, or another method.

Depending on the form you submit, this information may include:

• ●Your name;
• ●Business or organization name;
• ●Email address;
• ●Telephone number;
• ●Delivery or pickup location;
• ●Products, quantities, or categories you are interested in;
• ●Reason for contacting us;
• ●Information included in your message; and
• ●Other information you voluntarily provide.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies. This may include:

• ●Internet Protocol address;
• ●Browser type;
• ●Device type;
• ●Operating system;
• ●Approximate geographic location;
• ●Referring website;
• ●Pages visited;
• ●Time spent on the website;
• ●Dates and times of visits;
• ●Links or buttons selected; and
• ●Other technical and usage information.

We use this information to operate, secure, maintain, and improve the website.

2.Cookies and Analytics

Cookies are small files placed on your device that allow websites and service providers to recognize a browser or device.

We may use cookies and similar technologies for:

• ●Essential website functionality;
• ●Security and fraud prevention;
• ●Remembering website preferences;
• ●Measuring website traffic;
• ●Understanding how visitors use the website; and
• ●Improving website performance and user experience.

We may use third-party analytics or infrastructure providers that collect information according to their own privacy policies.

You may be able to block or delete cookies through your browser settings. Disabling certain cookies may affect how the website functions.

Where required, we may provide a cookie notice or consent controls that allow you to manage nonessential cookies.

3.How We Use Information

We may use information we collect to:

• ●Respond to questions and contact requests;
• ●Review and respond to product quote requests;
• ●Prepare pricing, availability, delivery, or pickup information;
• ●Communicate about requested products or services;
• ●Coordinate local delivery or customer pickup;
• ●Provide customer support;
• ●Maintain and improve our website;
• ●Understand website traffic and usage;
• ●Protect our website, systems, customers, and business;
• ●Detect or prevent fraud, misuse, or security incidents;
• ●Maintain business and transaction records;
• ●Comply with applicable laws and legal obligations; and
• ●Enforce our agreements and policies.

We will not use personal information for materially different purposes without providing appropriate notice when required.

4.How We Disclose Information

We may disclose information in the following circumstances:

Service Providers

We may provide information to vendors that help us operate our website or business, such as hosting, database, website security, analytics, email, communications, delivery, and technical-service providers.

These providers may access information only as reasonably necessary to perform services for us.

Business Operations

We may disclose information to employees, contractors, professional advisers, delivery personnel, or other parties involved in responding to your request or providing requested products or services.

Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• ●Comply with applicable law, regulation, subpoena, court order, or legal process;
• ●Respond to a lawful government request;
• ●Protect the rights, property, or safety of ITW Ventures, our customers, or others;
• ●Investigate suspected fraud, misuse, or security threats; or
• ●Enforce our Terms of Use or other agreements.

Business Transfers

Information may be disclosed or transferred in connection with a proposed or completed merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

5.Sale of Personal Information

We do not currently sell personal information for money.

We also do not currently use personal information for cross-context behavioral advertising. If our practices change, we will update this Privacy Policy and provide any choices required by applicable law.

6.Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• ●Respond to inquiries and quote requests;
• ●Maintain customer and business records;
• ●Complete delivery or pickup arrangements;
• ●Resolve disputes;
• ●Enforce agreements; and
• ●Meet legal, accounting, tax, and security obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

7.Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, database, transmission, or storage system can be guaranteed to be completely secure. You submit information through the website at your own risk.

8.Your Privacy Choices

You may contact us to request that we:

• ●Provide information about personal information we maintain about you;
• ●Correct inaccurate contact information;
• ●Delete information you previously submitted; or
• ●Stop sending nonessential communications.

We may need to verify your identity before completing a request. We may retain certain information when required by law or when reasonably necessary for legitimate business purposes.

To make a request, contact us using the information in Section 14.

9.Email and Telephone Communications

When you provide an email address or telephone number in connection with a contact or quote request, you authorize us to use that information to respond to your request and communicate about relevant products, pricing, availability, delivery, or pickup.

We will not send automated marketing text messages without any consent required by applicable law.

You may ask us to stop nonessential promotional communications at any time. We may still send communications concerning active inquiries, quotes, orders, deliveries, pickups, or other service-related matters.

10.Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We do not control and are not responsible for third-party privacy, security, content, or business practices. Visiting a third-party website is subject to that third party's policies and terms.

11.Children's Privacy

Our website is intended for businesses and adults and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted personal information to us, contact us so that we can review and, where appropriate, delete the information.

12.Do Not Track Signals

Some browsers provide a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track signals.

You can manage cookies through your browser settings and any cookie controls made available on our website.

13.Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When we make changes, we will revise the “Last Updated” date at the top of this page. Material changes may also be communicated through the website or by another appropriate method.

Your continued use of the website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy.

14.Contact Us

Questions, concerns, or privacy requests may be directed to: